Reliable guest and staff Wi-Fi
Properly designed networks separate guest, staff, payment and operational traffic while supporting coverage and capacity.
IT Support for Hospitality & Tourism
Hospitality and tourism IT support across Yorkshire
Keep guests connected and operations moving
Hotels, venues, restaurants and tourism businesses rely on connectivity, booking systems, staff devices, guest Wi-Fi and payments working together. MSP247 provides one place to coordinate that environment.
Within 10 minutesaverage initial ticket response
97%helpdesk satisfaction
25 yearssenior engineering experience
Every platformWindows, Mac, mobile and ChromeOS
Where MSP247 helps
Support designed around the way your organisation works
Reduce operational disruption
Proactive monitoring can identify failing equipment, connectivity degradation and capacity issues before a busy service is affected.
Coordinate specialist suppliers
We work with booking, EPOS, CCTV, telephony and connectivity providers so problems do not stall between vendors.
Complete coverage
One team across your technology environment
Support arrangements can be planned around opening hours, busy periods and the systems your guests and staff rely on most.
- Business broadband, leased lines and managed failover
- Guest Wi-Fi design and segmentation
- Endpoint and Microsoft 365 support
- Cloud telephony and mobile working
- CCTV and site-security technology coordination
- Backup and outage planning
A clear onboarding process
From discovery to dependable support
Discover
We map users, devices, sites, systems, suppliers and priorities.
Agree scope
Responsibilities, response arrangements and exclusions are documented.
Onboard
Monitoring, documentation, access and escalation routes are established.
Improve
Day-to-day support is combined with proactive recommendations.
Find the right IT support coverage for your organisation
Tell us about your users, devices, sites and priorities. We will review the scope and send a tailored quotation.