Make limited resources go further
We help prioritise essential improvements and review available charity or nonprofit licensing without adding unnecessary complexity.
IT Support for Charities
Practical IT support for charities and community organisations
Secure, understandable technology that respects your budget
MSP247 helps charities support employees, volunteers, trustees and service users with clearly scoped technology, practical security and predictable support arrangements.
Within 10 minutesaverage initial ticket response
97%helpdesk satisfaction
25 yearssenior engineering experience
Every platformWindows, Mac, mobile and ChromeOS
Where MSP247 helps
Support designed around the way your organisation works
Support varied users and devices
Managed support can cover permanent staff, volunteers, shared devices, remote workers and multiple operating systems.
Protect sensitive information
Identity, endpoint, email and backup controls are considered together, with actions explained in plain English.
Complete coverage
One team across your technology environment
The result is a documented, supportable environment that staff and volunteers can use confidently.
- Microsoft 365 and nonprofit licensing reviews
- Joiner, mover and leaver processes
- Managed endpoint security and updates
- Secure collaboration and sharing
- Backup and recovery planning
- Cyber Essentials preparation
A clear onboarding process
From discovery to dependable support
Discover
We map users, devices, sites, systems, suppliers and priorities.
Agree scope
Responsibilities, response arrangements and exclusions are documented.
Onboard
Monitoring, documentation, access and escalation routes are established.
Improve
Day-to-day support is combined with proactive recommendations.
Find the right IT support coverage for your organisation
Tell us about your users, devices, sites and priorities. We will review the scope and send a tailored quotation.